Shipping Policy

Shipping Policy

Welcome to Rosamund Wanders! We are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines our shipping methods, delivery timelines, and other important information.

1. Shipping Locations

We proudly offer worldwide shipping.
Please note: Some remote locations may have limited delivery options or extended delivery times. If we are unable to deliver to your location, we will inform you promptly.

2. Processing Time

  • Orders are typically processed within 1-3 business days after placing the order.

  • Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Timeframes

Estimated delivery times may vary based on location:

  • Domestic deliveries (within [Insert Country]): 3-7 business days

  • International deliveries: 7-21 business days

Please note that delivery times are estimates and may vary due to factors such as customs clearance, local holidays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping fees are calculated at checkout based on your delivery location.

  • In some cases, we may offer free shipping promotions, which will be clearly communicated on our website.

5. Cash on Delivery (COD) Orders

  • We offer Cash on Delivery (COD) as the sole payment method.

  • Payment must be made in full to the delivery agent at the time of delivery.

  • Failure to make payment will result in non-delivery of your order.

6. Order Tracking

  • Once your order is dispatched, we will provide you with a tracking number (if applicable) via email.

  • You can use the tracking information to monitor the status of your shipment.

7. Customs, Duties, and Taxes (For International Orders)

  • Rosamund Wanders is not responsible for any customs duties, taxes, or import fees imposed by your local government.

  • These charges (if applicable) are the responsibility of the recipient and are not included in the shipping charges.

8. Delays and Lost Packages

  • While we aim for timely delivery, delays may occur due to external factors such as customs processing, natural disasters, or courier delays.

  • If your order is significantly delayed or lost, please contact us at [email protected], and we will assist you in resolving the issue.

9. Incorrect Shipping Information

  • Please ensure all shipping details are accurate at the time of purchase.

  • Rosamund Wanders is not responsible for delayed or lost orders due to incorrect or incomplete shipping information provided by the customer.

10. Damaged or Missing Items

  • If your order arrives damaged or if there are items missing, contact us at [email protected] within 48 hours of delivery.

  • Include your order number, photos of the damaged package/items, and a description of the issue.

11. Contact Us

For any questions or concerns regarding your order or our Shipping Policy, please contact us at:

📧 Email: [email protected]